On Sunday, March 15, the CDC issued a recommendation to postpone gatherings of more than 50 people across the United States for the next 8 weeks. In light of this announcement, we first and foremost wanted to reassure you… we are here for you and we will get through this together!
I know many of you are probably wondering what this means for your big day, what steps can you take moving forward, and so forth.
I would like to reassure you that we will do whatever it takes to make your wedding day a success, whether that’s modifying it to meet your needs or rescheduling it if you’d like to postpone for the time being. Whatever you need, I’m here to help.
Your safety and well-being, and making sure we figure out the best way to make your event memorable, are my top priorities.
I am going to highlight a few options for you two to consider, once you’ve read through them, let’s schedule a call to discuss how you’re feeling and the best path forward;
Studio Twelve:52’s stance on each of these amazing options during these interesting times:
We never thought we’d be in this boat, and I am sure, neither did you. Friendly reminder, we are all navigating Covid-19 together. It has been a very emotional week for those working in the event industry and for those who have been planning their wedding during these impacted months.
If you are planning to downsize your wedding or elope on your original wedding date – we are so there, lovelies! We just ask you to reach out to us and we can adjust our game plan with these changes in mind – you will be tying the knot on a more intimate scale, and we will document it. If you don’t need as much time due to these changes, we can always talk about turning your extra time into credit which would go towards covering an eventual reception date (you must confirm availability with us though for said date), or we can turn extra time into a session and document another future milestone for you – anniversary, homeownership, getting a puppy, maternity, newborn, family photos, etc. All must be discussed, confirmed in writing, and either amended in your current contract or if there’s a substantial change, we will draw up a new one.
If you’re planning to postpone your wedding, our policy is very clear. Our retainer is non-refundable. However, what we have done for one couple so far is allow them to transfer services to a new date – WE MUST HAVE YOUR NEW DATE OPEN – so please reach out to confirm availability with us before you lock in anything with your venue. Then, we simply transfer our contracted services over to the new date. We are waiving our reschedule fees for anyone impacted by Covid-19 needing to postpone. Our pricing remains the same, you are locked in at the rates you booked under, and all money paid so far – retainer and any additional payments you’ve made will be applied to your new wedding date. If we cannot come to an agreed-upon reschedule date your retainer will remain non-refundable, as outlined in our contract. We are incredibly flexible, you all know that – you know our hearts – and we want to make this as easy of a transition as possible for everyone.
The big questions to ask yourself and those around you:
If you have a pending engagement session scheduled with us, it is your choice whether or not we push it back… It’s okay if you feel more comfortable waiting, I will work with you and get you in our calendar at a later date. But if we’ve scheduled and I don’t hear from you, I am going to assume we’re still on.
March 16, 2020 – 3:00 PM – At the time of publishing this, the CDC did update their recommended group sizes to 10 and under and they lengthened the duration of potential impact. This update is strictly a recommendation and an estimation at this point, so please weigh this in your decision making.
Again – Your safety and well-being, and making sure we figure out the best way to make your event memorable, are our top priorities.
If there any questions or concerns about your event I can answer, please don’t hesitate to reach out.
Let’s schedule a call to discuss services and your desired course of action.
Kasey + Tyler Rajotte (+ the pups)
Please email to schedule your call.
Additional Note: For anyone who is planning to follow through with a postponement, we will be offering an incentive in the form of a percentage off your final payment if you honor our current final payment due date. This outbreak has impacted us as a business, and we are willing to offer this percentage off as a thank you for helping us maintain a flow of income during this time.
We know you're probably keen as heck to start chatting all things photography - believe us, we're super pumped too! - but being wedding photographers also means we’re away from our desks while we document epic love stories (and questionable dancefloor moves) Fridays, Saturdays + Sundays.
So, while you won't find us spending the weekends in our inbox, you can expect a reply to hit yours within 24-48 hours.